consumers
Insurance & Financial Services Ombudsman Scheme sees 25% increase in insurance complaints and enquiries as it accepts a record number of disputes
18th Jul 25, 12:22pm
Insurance & Financial Services Ombudsman Scheme sees 25% increase in insurance complaints and enquiries as it accepts a record number of disputes
UBS analysts anticipate that the Australian banks will likely respond over time to the card surcharges removal by raising cardholder fees, reducing rewards on credit cards, and potentially increasing interest rates
17th Jul 25, 5:20pm
UBS analysts anticipate that the Australian banks will likely respond over time to the card surcharges removal by raising cardholder fees, reducing rewards on credit cards, and potentially increasing interest rates
[updated]
The Commerce Commission's final decision on card interchange fees delivers only $90 million in consumer savings, down from $260 million
17th Jul 25, 8:59am
6
The Commerce Commission's final decision on card interchange fees delivers only $90 million in consumer savings, down from $260 million
Insurance premiums for house, car and contents up by 51% over past three years - insurance comparison website Quashed
1st Jul 25, 8:48am
1
Insurance premiums for house, car and contents up by 51% over past three years - insurance comparison website Quashed
Supermarket ‘specials’ being used to distract shoppers from higher average prices, the Commerce Commission says
5th Jun 25, 6:00am
2
Supermarket ‘specials’ being used to distract shoppers from higher average prices, the Commerce Commission says
Member's bill from Labour's Arena Williams seeks full disclosure of international money transfer costs
27th May 25, 5:00am
1
Member's bill from Labour's Arena Williams seeks full disclosure of international money transfer costs
The Co-operative Bank tops bank customer satisfaction survey, with Consumer NZ highlighting low bank switching rates
14th May 25, 9:30am
The Co-operative Bank tops bank customer satisfaction survey, with Consumer NZ highlighting low bank switching rates
Labour's Arena Williams says the Government is siding with big banks by choosing to deny people who may be owed money the potential success of their claim in court
10th May 25, 8:15am
7
Labour's Arena Williams says the Government is siding with big banks by choosing to deny people who may be owed money the potential success of their claim in court
API fees are a tariff on open banking competition, Prosaic's Nick Houldsworth says
8th May 25, 6:00am
API fees are a tariff on open banking competition, Prosaic's Nick Houldsworth says
Whether GDP swings up or down, there are limits to what it says about the economy and your place in it, Sophie Mitra points out
2nd May 25, 9:25am
16
Whether GDP swings up or down, there are limits to what it says about the economy and your place in it, Sophie Mitra points out
[updated]
Insurance Council says a 'low number' of New Zealanders consider changing their insurance providers and urges people to shop around
28th Apr 25, 12:48pm
2
Insurance Council says a 'low number' of New Zealanders consider changing their insurance providers and urges people to shop around
This may be as good as it gets: NZ and Australia face a complicated puzzle when it comes to supermarket prices, Richard Meade says
26th Apr 25, 9:36am
This may be as good as it gets: NZ and Australia face a complicated puzzle when it comes to supermarket prices, Richard Meade says
ANZ Roy Morgan Consumer Confidence survey shows kiwis see inflation being 4.7% in 2027 - the highest reading in this survey for two years
24th Apr 25, 10:38am
ANZ Roy Morgan Consumer Confidence survey shows kiwis see inflation being 4.7% in 2027 - the highest reading in this survey for two years
NZ banks stepping up moves to protect customers from scams with reimbursement for victims of up to $500k, but warn they can't take on full liability for scam losses beyond their control
23rd Apr 25, 7:52pm
NZ banks stepping up moves to protect customers from scams with reimbursement for victims of up to $500k, but warn they can't take on full liability for scam losses beyond their control
Richard Meade and Magnus Söderberg say electricity customers heading into winter might be happier with rising transmission and distribution prices if they were confident regulation genuinely improved their overall value for money
16th Apr 25, 9:10am
5
Richard Meade and Magnus Söderberg say electricity customers heading into winter might be happier with rising transmission and distribution prices if they were confident regulation genuinely improved their overall value for money